Our office is committed to providing you with the highest quality
dental care using only the best material and technology available.
Our Clinical and Business Teams work closely together to provide a
positive environment for visits to our office and assistance with
financial requirements. A member of our Business Team will be
delighted to discuss our options with you!
Payment Due: The full balance of treatment
is due at the time services are rendered. For your convenience we
accept cash, check, debit card, CareCredit®, Visa, Master
Card, Discover and American Express. Payments can be made in
office, by phone, online or mailed.
Financial Responsibility: The parent or
guardian bringing the child to our office and authorizing
treatment is legally responsible for payment of all charges. We
cannot send statements to other persons.
Statements: If you have a balance on your
account, we will send you a statement in the mail. It will show
your previous balance, any new charges, and any payments or
credits applied to your account. We are on a 15-day billing cycle.
Past Due Accounts: Unless prior
arrangements have been approved in writing by our office, the
balance on your statement is due and payable when the statement is
issued, and is past due if not paid by the due date printed on the
statement.
A $10-$25 late fee may be charged on any
account that is not paid within fifteen (15) days of the
statement date. If necessary, accounts that are not paid may be referred to a
collection agency. All reasonable expenses incurred in the
collection process will be the account holder’s responsibility.
Insurance:
We are happy to file dental claims for our families who have
dental insurance!
In general, we will file claims to any company that will pay us
directly and does not restrict coverage to a list of participating
providers.
Filing your insurance is not a guarantee of payment.
Please understand that the parent or guardian has the final
responsibility for payment of any services rendered. Our doctors
recommend treatment based on your child’s needs, not on what
insurance will pay. Therefore, we will do everything possible to
maximize your benefits.
Your complete insurance information/card must be presented at the
time services are provided and updated as necessary. In the event
that your insurance has not paid your account within 60 days, the
balance may be transferred to your account. We reserve the right
to discontinue or refuse to file a claim.
We are a participating provider with the following companies:
Aetna PPO, Anthem Dental Blue (100,200,300), Anthem Dental
Complete, Children’s Special Health Care Services, Delta Dental
PPO, Delta Dental Premier, Guardian PPO, and Indiana’s Medicaid
and Hoosier Healthwise.
Federal Employees: Insurance plans for
federal employees make payments directly to the member. Payment in
full will be collected on the day that treatment is provided.
Required Payments: At treatment visits, we
collect a percentage of the total cost of treatment, determined by
an ESTIMATION of what your insurance will cover,
plus any deductible required by your insurance. In the event of
underpayment, we will send you a statement in the mail. In the
event of overpayment on your part, you will be reimbursed by check
in the mail.
Divorce/Separation: The party responsible
for the account prior to the divorce or separation remains
responsible for the account. After the divorce or separation, the
parent or guardian bringing the child and authorizing treatment
will be the person responsible for those subsequent charges. If
the divorce decree requires the other parent to pay all or part of
the treatment costs, it is the authorizing parent’s responsibility
to collect from them. We will provide you additional copies of
receipts if needed.
Returned Checks: There is a
$30.00 fee for any checks returned by the bank.
CareCredit®: A convenient alternative
to credit cards, cash or checks, CareCredit® is a health care
card that is exclusively utilized for dental and medical services.
They offer flexible payment options that fit your timetable and
budget. For additional information, contact us or visit
www.carecredit.com.